David Berlind, executive editor at ZDNet, wrote a very very long post about what he calls “Technology’s 10 most inexcusable failures”. It’s a long list of the everyday shortcomings you experience yourself. Funny enough you’ve made peace with these helpdesk items and just continue doing your thing, working yourself ‘around’ the problem. You’ve come to accept the fact that technology ‘just can’t do everything’. But it can.
Mister Berlind has grown very tired of the idea of having to continue dealing with these failures and shortcomings any longer and explains the various little flaws that uncomfort his daily doings. To bring the topic closer to your screen, he generalizes the matter, saying:
“These problems are blatantly killing the productivity of thousands of people, and there’s no excuse for them to not be universally addressed.”
What kind of problems is he relating to? For instance:
“I’ve complained about this before, but it’s worth mentioning again. When I upgrade to a new system, I invariably need to buy some third-party software to help migrate 80 percent of the data on the old system over to the new one. Then I have to spend several weeks doing the heavy manual lifting to cover the remaining 20 percent. That’s ludicrous. If I owned a Dell notebook and the company made it possible to migrate to a new Dell notebook by attaching the two to each other and pressing one button, I’d think long and hard before buying a competing laptop. Same goes for desktops. Booting into a Firewire-based hard drive mode, as some systems can do, seems like a step in the right direction, but one that should have been taken about 15 years ago.”
Click here to go there and read it all.