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Archive for May, 2005

How Private Is Your Privacy?

15 May 2005

With the possibilities explained of Vertical Search Engines, we’re now able to target specific segments of the market in order to request only the relevant data we’re looking for. Looking for shoes is one thing. It’s a good example of the Vertical Search. But it got me wondering. What if ‘people’ is your business? Suppose you’re a head-hunter, or even a bounty-hunter for that matter. Suppose you’re a boss who wants to conduct research about his employees. Would this be possible in the same way you’d search for shoes? And how legal is that?

Indeed it seems the technology of vertical searching has been applied to the people too. I haven’t found any traces of it in Europe yet, but as usual, our funky Amercian co-earthlings have evolved to this point already. It brings about an entirely new approach of humanity. How entitled are you to ‘private data’? Did you know what an amount of information has been made available to those who request it? Here’s an example of how far this actually goes :

[ FYI: What follows are quotes from an article published by Anita Ramasastry , an associate professor of law and a director of the Shidler Center for Law, Commerce, & Technology at the University of Washington School of Law in Seattle, Washington. Prior to joining the University of Washington faculty, Professor Ramasastry was a staff attorney at the Federal Reserve Bank of New York. ]

“Suppose there were a website that allowed you – at no charge — to find out the following information for virtually any person in the United States: The addresses where he or she lived over the past ten years or so; what his or her phone numbers were (unlisted or not) over that same period; and what year he or she was born.

Interested in what the houses someone lived in look like – including the current one? The website would let you click on their address, access an overhead satellite photo of their neighborhood, and even zoom in on their particular house.

Even the information of public figures and celebrities would be included. So might the information of crime victims, trial witnesses, judges, jurors, prosecutors, and many others who have good reason to want to keep this information private.

Would such a website be legal? Yes – and, though many people may not know it, it already exists.

It’s called Zabasearch.com, and it’s legal because, according to the site, its data come from publicly available government records and commercial sources.”

So does this mean ZabaSearch keeps all this information of you stored on its servers? No. This is their statement about the origins of the data:

“ZabaSearch does not gather or generate information. ZabaSearch quickly accesses public information and displays what is available in the public domain.Many people assume ZabaSearch controls the information found in ZabaSearch results pages. However, ZabaSearch simply serves as a search engine in locating available public records and does not create the records found”

So in fact, it is the government (well, the US government for now) who’s sharing this information. I thought the first thing they were supposed to do was to protect. Makes you wonder, doesn’t it?

Professor Ramasastry also writes:

“The founders of Zabasearch have reportedly characterized their service as “data democratization.” In other words, if there is information already out there about you, you now have access to it. But, so does everybody else!

True, much information was available publicly before. But now it can be collected together, online, at the press of a button. One scholar, Professor Daniel Solove, calls such collections of data “digital dossiers”.

And there’s no reason these dossiers must be limited to addresses, phone numbers, birth years, and property information. Digital footprints can be tracked – so that digital dossiers could include Internet activity. In theory, they could also be connected to security camera footage from private stores, identification photos, and much more.

Such dossiers can be permanent, and may be instantaneously disseminated around the world.

They can also be stolen: Collecting information on an individual, and making the dossier publicly accessible, risks making identity theft virtually undetectable. The thief who steals your wallet may not know your mother’s maiden name, or the name of your pet – common security questions. But what if that information ends up in your digital dossier?

Beyond a general erosion of our privacy, there may be specific harm from publication of addresses and other personal data. Persons who are in fear for their safety do not want their addresses and phone numbers in the public domain. Victims of domestic violence are a clear example.

And situations change. When you provided your address on a credit card application, you may have had no concerns over your personal security. Later, however, you might be stalked, or have other concerns for your personal safety.”

No doubt this search engine is a haven for marketers nationwide, for it’s an incredibly large supply of wanted and useful data. If this evolution the professor is talking about takes place, and your internet activity is added to these records… there was no need to make all this fuzz about the Google Accelerator at all. Now everyone’ll have the data. So it doesn’t matter anymore. Perhaps Google’s anticipating on the evolution already. They’ve always been ahead a little, being the leading search factory.
Who knows? But let’s say it doesn’t come that far… Then Google would be the only one able to link your internet/surfing/searching behavior to the public records everyone else has access to. Hah. Pretty interesting position for a company that has no intentions at all of using the collected data for marketing related activities.

Read all about this issue in professor Ramasastry’s column.

Take a look at ZabaSearch.com .

 

Dedicated Search Engines, The Next Generation

15 May 2005

Search engines are a very good source for data. It’s a common fact. But with the world wide web expanding exponentially, more and more data is being indexed by the engines, so it’s become a bit more difficult to target your seach and to limit your search to a specific segment of the market. Unless there would be a search engine for every segment. That would make it easier to key in characteristics that are ‘general’ e.g. like ’smooth texture’, but it would still only return query answers that would have a direct link to the product you were doing research about.

Real Life Examples make it easier to believe, so what follows is a press release from incuBeta, who’s launched the world’s first Shoe Search Engine. Nifty as it seems, I bet you it is. Since we were kindly informed to “feel free to use or syndicate this release (without modification)“, the logical sequel comprehends the unedited message.

———->

incuBeta launches the World’s First Dedicated Shoe Search Engine

incuBeta has just launched ThatShoe.com, the world’s first vertical shoe search engine.

ThatShoe.com utilizes product catalog information from seventeen large merchants, including eBay, Amazon and Zappos.com. Currently in beta testing, ThatShoe.com offers a selection of hundreds of thousands of shoes. The merchant base will be further expanded over the next few months.

Says incuBeta’s Chief Strategy Officer, Vinny Lingham: “We created a one-stop-shop for consumers looking for shoes. It is quick and easy to use, unlike clicking through directories or mostly irrelevant search results. The quality of results is based solely on the merchants’ ability to provide quality data feeds.”

Asked whether he would consider merchants who approach ThatShoe.com for inclusion, he said: “Of course. We’ll consider all online and offline merchants who approach us, but ThatShoe.com will only include reliable merchants who are able to fulfill our users’ requirements.”

incuBeta sees much potential in vertical search engines. The shoe category is a prime online opportunity with huge potential for growth. Research publications by eMarketer and JupiterResearch , amongst others, point to the potential of vertical search engines, with retail expected to be a major component of the vertical search market. To quote David Hills, CE of LookSmart, “(t)here are times when you are looking for something … and, from an efficiency standpoint, a vertical search engine may help you find what is essential to you.” (In: San Francisco Chronicle)

incuBeta is a Business Day Technology Top 100 company and winner of the Commission Junction Horizon Award for Innovation in the USA.

Contact: Vinny Lingham at vinny.l@incubeta.com or +27 21 417 1363.

———->

Taken from Vinny Lingham’s Blog.

 

Various Advertising Media

15 May 2005

Based on an excellent small business reference book “How to Start and Operate a Successful Small Business: Winning the Entrepreneurial Game” by David E. Rye, as well as contributions from our staffers, below are the relative advantages and disadvantages of the advertising media most frequently used by small businesses:

Newspapers are one of the traditional mediums used by businesses, both big and small alike, to advertise their businesses.

Advantages

  • Allows you to reach a huge number of people in a given geographic area 
  • You have the flexibility in deciding the ad size and placement within the newspaper 
  • Your ad can be as large as necessary to communicate as much of a story as you care to tell 
  • Exposure to your ad is not limited; readers can go back to your message again and again if so desired. 
  • Free help in creating and producing ad copy is usually available 
  • Quick turn-around helps your ad reflect the changing market conditions. The ad you decide to run today can be in your customers’ hands in one to two days.

Disadvantages

  • Ad space can be expensive 
  • Your ad has to compete against the clutter of other advertisers, including the giants ads run by supermarkets and department stores as well as the ads of your competitors 
  • Poor photo reproduction limits creativity 
  • Newspapers are a price-oriented medium; most ads are for sales 
  • Expect your ad to have a short shelf life, as newspapers are usually read once and then discarded. 
  • You may be paying to send your message to a lot of people who will probably never be in the market to buy from you. 
  • Newspapers are a highly visible medium, so your competitors can quickly react to your prices 
  • With the increasing popularity of the Internet, newspapers face declining readership and market penetration. A growing number of readers now skip the print version of the newspaper (and hence the print ads) and instead read the online version of the publication.

Magazines are a more focused, albeit more expensive, alternative to newspaper advertising. This medium allows you to reach highly targeted audiences.

Advantages

  • Allows for better targeting of audience, as you can choose magazine publications that cater to your specific audience or whose editorial content specializes in topics of interest to your audience. 
  • High reader involvement means that more attention will be paid to your advertisement 
  • Better quality paper permits better color reproduction and full-color ads 
  • The smaller page (generally 8 ½ by 11 inches) permits even small ads to stand out

Disadvantages

  • Long lead times mean that you have to make plans weeks or months in advance 
  • The slower lead time heightens the risk of your ad getting overtaken by events 
  • There is limited flexibility in terms of ad placement and format 
  • Space and ad layout costs are higher

Yellow Pages.There are several forms of Yellow Pages that you can use to promote and advertise your business. Aside from the traditional Yellow Pages supplied by phone companies, you can also check out specialized directories targeted to specific markets (e.g. Hispanic Yellow Pages, Blacks, etc.); interactive or consumer search databases; Audiotex or talking yellow pages; Internet directories containing national, local and regional listings; and other services classified as Yellow Pages.

Advantages

  • Wide availability, as mostly everyone uses the Yellow Pages 
  • Non-intrusive 
  • Action-oriented, as the audience is actually looking for the ads
  • Ads are reasonably inexpensive 
  • Responses are easily tracked and measured 
  • Frequency

Disadvantages

  • Pages can look cluttered, and your ad can easily get lost in the clutter 
  • Your ad is placed together with all your competitors 
  • Limited creativity in the ads, given the need to follow a pre-determined format 
  • Ads slow to reflect market changes

RadioAdvantages

  • Radio is a universal medium enjoyed by people at one time or another during the day, at home, at work, and even in the car. 
  • The vast array of radio program formats offers to efficiently target your advertising dollars to narrowly defined segments of consumers most likely to respond to your offer. 
  • Gives your business personality through the creation of campaigns using sounds and voices 
  • Free creative help is often available 
  • Rates can generally be negotiated 
  • During the past ten years, radio rates have seen less inflation than those for other media

Disadvantages

  • Because radio listeners are spread over many stations, you may have to advertise simultaneously on several stations to reach your target audience 
  • Listeners cannot go back to your ads to go over important points 
  • Ads are an interruption in the entertainment. Because of this, a radio ad may require multiple exposure to break through the listener’s “tune-out” factor and ensure message retention 
  • Radio is a background medium. Most listeners are doing something else while listening, which means that your ad has to work hard to get their attention

TVAdvantages

  • Television permits you to reach large numbers of people on a national or regional level in a short period of time 
  • Independent stations and cable offer new opportunities to pinpoint local audiences 
  • Television being an image-building and visual medium, it offers the ability to convey your message with sight, sound and motion

Disadvantages

  • Message is temporary, and may require multiple exposure for the ad to rise above the clutter 
  • Ads on network affiliates are concentrated in local news broadcasts and station breaks 
  • Preferred ad times are often sold out far in advance 
  • Limited length of exposure, as most ads are only thirty seconds long or less, which limits the amount of information you can communicate 
  • Relatively expensive in terms of creative, production and airtime costs

Direct Mail. Direct mail, often called direct marketing or direct response marketing, is a marketing technique in which the seller sends marketing messages directly to the buyer. Direct mail include catalogs or other product literature with ordering opportunities; sales letters; and sales letters with brochures.

Advantages

  • Your advertising message is targeted to those most likely to buy your product or service. 
  • Marketing message can be personalized, thus helping increase positive response. 
  • Your message can be as long as is necessary to fully tell your story. 
  • Effectiveness of response to the campaign can be easily measured. 
  • You have total control over the presentation of your advertising message. 
  • Your ad campaign is hidden from your competitors until it’s too late for them to react 
  • Active involvement – the act of opening the mail and reading it — can be elicited from the target market.

Disadvantages

  • Some people do not like receiving offers in their mail, and throw them immediately without even opening the mail. 
  • Resources need to be allocated in the maintenance of lists, as the success of this kind of promotional campaign depends on the quality of your mailing list. 
  • Long lead times are required for creative printing and mailing 
  • Producing direct mail materials entail the expense of using various professionals – copywriter, artists, photographers, printers, etc. 
  • Can be expensive, depending on your target market, quality of your list and size of the campaign.

Telemarketing. Telephone sales, or telemarketing, is an effective system for introducing a company to a prospect and setting up appointments.

Advantages

  • Provides a venue where you can easily interact with the prospect, answering any questions or concerns they may have about your product or service. 
  • It’s easy to prospect and find the right person to talk to. 
  • It’s cost-effective compared to direct sales. 
  • Results are highly measurable. 
  • You can get a lot of information across if your script is properly structured. 
  • If outsourcing, set-up cost is minimal 
  • Increased efficiency since you can reach many more prospects by phone than you can with in-person sales calls. 
  • Great tool to improve relationship and maintain contact with existing customers, as well as to introduce new products to them 
  • Makes it easy to expand sales territory as the phone allows you to call local, national and even global prospects.

Disadvantages

  • An increasing number of people have become averse to telemarketing. 
  • More people are using technology to screen out unwanted callers, particularly telemarketers 
  • Government is implementing tougher measures to curb unscrupulous telemarketers 
  • Lots of businesses use telemarketing. 
  • If hiring an outside firm to do telemarketing, there is lesser control in the process given that the people doing the calls are not your employees 
  • May need to hire a professional to prepare a well-crafted and effective script 
  • It can be extremely expensive, particularly if the telemarketing is outsourced to an outside firm 
  • It is most appropriate for high-ticket retail items or professional services.

Specialty Advertising. This kind of advertising entails the use of imprinted, useful, or decorative products called advertising specialties, such as key chains, computer mouse, mugs, etc. These articles are distributed for free; recipients need not purchase or make a contribution to receive these items.

Advantages

  • Flexibility of use 
  • High selectivity factor as these items can be distributed only to the target market. 
  • If done well, target audience may decide to keep the items, hence promoting long retention and constant exposure 
  • Availability of wide range of inexpensive items that can be purchased at a low price. 
  • They can create instant awareness. 
  • They can generate goodwill in receiver 
  • The items can be used to supplement other promotional efforts and media (e.g. distributed during trade shows).

Disadvantages

  • Targeting your market is difficult. 
  • This can be an inappropriate medium for some businesses. 
  • It is difficult to find items that are appropriate for certain businesses 
  • Longer lead time in developing the message and promotional product
  • Possibility of saturation in some items and audiences 
  • Wrong choice of product or poor creative may cheapen the image of advertiser

Taken from the PowerHomeBiz website.

 

Targeted Direct Mailing To Increase Sales

15 May 2005

What’s the measure of success for direct mail? Many marketers look at the number of effective realized sales made compared to the number of items mailed. Many direct mail experts tell clients to expect between .05 percent and one percent response or sales rate. So, a one percent sales rate on 1,000 direct mail pieces equals 10 responses or sales. If your cost to prepare and mail 1,000 pieces exceeds the profits you’d realize from 10 sales, go to another plan. If not, here’s some more information.

Focus on your customers’ benefits and do it right away in the lead. The first sentence (the lead) in a direct mail letter should be about the benefits. So, if your prospect only reads enough of the ‘offer’ to determine whether to keep reading or to delete it, he or she should already be offered the benefits of your product or service.

Keep the offer simple, easy to understand and persuasive. You need to formulate an attractive message that totally targets your average consumer. You have 1.4 seconds to convince your readers, because that is about the time they spend on an advertisment averagely.

Include a clear ‘call to action’ and invite people to respond ‘today’. If you’re using postal services, it is strongly suggested to include a postage-paid reply card to motivate consumers to react to your offer.

Create different direct mail pieces to address different audiences even when you’re offering the same product. Your product or service may have a different benefit for the 35-year-old mother of two small children than it does to a single man of 25. So, create multiple forms of the same offer for those  different audiences.

Make the offer for a limited time only to encourage prospects to act ‘now’. Make it easy to respond or place an order. Include order forms if appropriate for your product. When possible, try to include a toll-free phone number (24-hour ordering if possible), accessibility is a very important value to your target prospects. You don’t know when they’re reading the message, so it’s hard to predict when they will reply to it. You must try to be available for sales applies at any time.

Also include a fax number, an email contact address and the payment options you provide. Try to arrange a deal with the major credit card companies such as VISA, MasterCard, AmEx and others. Consider the cost you have for set-up fees and compare them to your revenue. No need to offer three credit cards if it doesn’t pay off. (Symbolic, isn’t it?)

There are many advantages for Direct Marketing.
Listed below are Seven Advantages written for the Automotive Advertising Directory by Scott Joseph (April 2001).

1. MEASURABLE – Direct Mail is measurable. Compared with TV , Newspaper, Radio, and Billboard, only Direct Mail is truly measurable.

2. INEXPENSIVE - Direct Mail is inexpensive. Running a Direct Mail campaign is perhaps the most cost-effective use of your advertising dollar, for two reasons:

a. You are paying only to get your message to those who are genuinely interested, not just to anyone who will listen. It simply costs less to do a laser-precise targeting than a scattershot campaign.

b. Every Direct Mail Campaign should be more successful than your last. Using your responsive analysis data, you should be able to analyze each promotion and make your next campaign even more effective.

3. TARGETABLE – Direct Mail is targetable. Rather than sending a generic message out to the general population, direct mail allows you to specifically target an audience who is interested in exactly what you have to offer.

4. PLANNED – Direct Mail is planned. Think of direct mail as a surgical strike – with every detail of the promotion mapped out ahead of time. The audience is carefully chosen, the message crafted exclusively for that specific audience, and the details are thought through, down to the day of the week that the piece arrives in their home.

5. SECRET – Direct Mail is secret. Your competitor down the road keeps and eye on what you offer, just like you keep an eye on their business. With direct mail, it is a private communication between you and your prospect.

6. CREATIVE – Direct Mail is creative. If you try something creative in most advertising, and it doesn’t work – it can be a really expensive error. With direct mail, the simple fact that is is an inexpensive way to advertise allows for more creative freedom.

7. PARTICIPATORY – Direct Mail is participatory. With the exception of the Internet, every other advertising is passive. The audience can listen to radio or TV ads, or glance over your newspaper ad or billboard, but direct mail is the only truly interactive advertising medium available that you can control. That captive audience will read your mailer/offer when they are actively ready to hear what you have to say.

Read more about this at : OnlineWBC.gov

Read more about DM Advantages on the OCT Group website

 

Q&A About The Future Sound Of PayPal

13 May 2005

Jeff Jordan spent five years running Web marketplace eBay North America, where he was considered a possible heir apparent to Chief Executive Margaret C. “Meg” Whitman. His appointment last January as president of PayPal, eBay’s Web payment system, indicates how strongly eBay wants PayPal to turn into the premier method for online payments, on or off eBay.

BusinessWeek also reports :

Q: What merchants are you going after, and what can you offer them?

A: The bulk of it is large merchants. We’re in conversations with a lot of these guys. The merchants right now, from the largest to the smallest, are very concerned about the cost of payments. The cost of their credit-card accounts keeps going up, and the merchants aren’t happy about this.

Half of our mix [of buyer payment sources] is noncredit-card sources such as checking accounts [which don't charge transfer fees]. That has created an interest in PayPal as a potential way to help [merchants] manage their costs. It’s still an aspiration for us, frankly. We’re not bulletproof in terms of the services large merchants need.

[...]

Q: Some analysts suggest that PayPal could become a true competitor to credit cards, even off the Web, especially with the deal PayPal has with GE Consumer Finance to provide a buyer line of credit. Is that possible?

A: Our horizon right now is that we want to be the standard for online payments. For a five-year-old company with a 9% share of the U.S. consumer e-commerce payments and a 5% share of global consumer e-commerce payments, we’re flattered to be considered in the same breath with credit card companies. There’s no Trojan horse in our plans.

Q: How are you fighting increasingly sophisticated criminals?

A: There is a huge educational challenge. It’s a bit of an arms race. As we get better and better, giving our users tools to avoid fraud, these people trying to take over members’ accounts have to send out 10 times, 20 times, 50 times as many e-mails to get that same number of accounts, because their yields are going down so dramatically.

Q: Last year, PayPal’s site went down for several days. What are you doing to make sure it’s bulletproof?

A: It was a bit of a wake-up call last year. If we are servicing iTunes Music Store as a payment mark, they expect 100% uptime. We’re working toward our next-generation system to get there. There’s a ton of work to get where we want to go.

Click here to read the entire article on BusinessWeek.

 

How TV Ratings Are Being Used

13 May 2005

Ratings are used like currency in the marketplace of advertiser-supported TV. When advertisers want a commercial to reach an audience, they need to place it in TV programs which deliver an audience. The more audience a program delivers, the more the commercial time is worth to advertisers. So the amount charged for advertising is usually a negotiated rate per thousand viewers multiplied by the Nielsen Media Research audience estimate (in thousands).

The role of any research organisation is to measure both what is transmitted and what is received. By doing this, they provide the programmers and advertisers with vital feedback on their audience. Provided all the data is accurate, the collected information can serve to capture the right target consumers, and thus eliminating as much ‘waste’ as possible.

The waste is the part of the audience that has received your message, but has no interest in it, or the message does not contain a catch they’re vulnerable to.

Nielsen Media Research also explains why TV shows get cancelled :

“Occasionally some viewers find that a program they watch gets canceled. By estimating the audience, our information helps programmers keep the popular shows on TV, and it also helps them make the difficult decisions to cancel unpopular shows.”

The irony of the mass medium of television is that a program with “only” a few million viewers may be an unpopular program. It may take ten million viewers for a network or nationally syndicated program to be popular enough to be a business success. Every time a program is canceled, a few million viewers feel betrayed. But if programmers tried to keep all programs going, the shows that lose money would eventually put the programmers out of business.”

More about this on the corporate site of Nielsen Media Research.

 
 

TV Ratings Explained

13 May 2005

Actually, a representative sample doesn’t have to be very large to represent the population it is drawn from. For example, you don’t need to eat an entire pot of vegetable soup to know what kind of soup it is. A cup of soup is more than adequate to represent what is in the pot. If, however, you don’t stir the soup to make sure that all of the various ingredients have a good chance of ending up in the cup, you might just pour a cup of vegetable broth. Stirring the soup is a way to make sure that the sample you draw represents all the different parts of what is in the pot.

While a sample doesn’t have to be very large to represent the population, the sample does need to be selected in a way which gives all members of the population the same chance of being chosen.

The way that Nielsen Media Research finds out about who is watching is to measure what a sample of television viewers are watching. For our national ratings estimates, Nielsen Media Research uses a sample of more than 5,000 households, containing over 13,000 people who have agreed to participate. Since there are over 99 million households with TVs in the U.S., it might seem that a sample of 5,000 is just not big enough to represent the nation.

If we wanted a closer estimate, we would take a larger sample. Imagine if we stirred well and then poured out enough soup to contain 5,000 vegetable pieces. We probably wouldn’t get exactly 2,500 carrot pieces, but the chance of getting no carrots at all is very remote. In fact, according to sampling theory and a very tasty laboratory test, 19 out of 20 times we take a well-stirred sample of soup containing 5,000 vegetable pieces, we get between 48% and 52% carrots. There is no guarantee that the percentage of carrots in a sample of this size will be between 48% and 52% (one time in 20 it will be outside this range, but usually not far outside this range). The same sampling errors apply to a representative sample of television viewers.

How does this work? What is being researched?

Measuring TV sets :

In a specially selected sample of homes, Nielsen Media Research technicians install metering equipment on TV sets, VCRs and cable boxes (and even satellite dishes). The NielsenTV meters automatically and invisibly keep track of when the sets are on and what the sets are tuned to. These meters are connected to a central “black box,” which is actually a very small computer and modem. Information from the meters is collected by the black box, and in the middle of the night all the black boxes call in their information to our central computers.

Identifying TV programs :

Nielsen Media Research’s primary source of information about which programs are airing for each station or cable channel comes from a very special coded ID number that is part of almost every TV picture-a series of lines and dots in the top edge of the picture which labels the program and episode. Nielsen Media Research developed and patented this systems, which we call AMOL, or Automated Measurement Of Line-ups. All across the country, we have sites where TV stations are monitored and the program ID codes are detected and collected. Each night, these monitoring sites connect up to our central computer and download the information. We compile the electronic program information and compare it to other sources of information we have already received. If there are discrepancies, we call TV stations and cable operators to verify what actually was aired. Keeping track of what is on TV is also done with the help of program listings provided by networks, stations and cable systems, as well as published TV listings.

Identifying commercials :

Although there are many TV programs, there are even more commercials. Keeping track of what commercials are on TV is another service provided by Nielsen Media Research. Using a special passive TV signal identification technology, commercials on TV stations are continuously monitored and converted into a digital “fingerprint”. These fingerprints are then compared to a computer file of fingerprints from thousands of different commercials and automatically identified whenever possible (which is about 95% of the time). The other 5% of the time, videotapes of unmatched commercials are sent to a central office to be viewed and properly credited. This information is used to produce reports detailing when and where TV commercials actually aired.

Measuring people :

This is the main ingredient in the recipe for ratings: who is watching? When Nielsen Media Research combines the measurement of who is watching with what channel is tuned and what program is on that channel, Nielsen Media Research can credit viewing to a program.

In their national sample, Nielsen Media Research installs set meters which have an attachment called a “People Meter“. The People Meter is a box, about the size of a paperback book, which is placed on or near each TV set.

The box has buttons and lights which are assigned to each person who lives in the household (with additional buttons for guests). There is also a remote control to operate the people meter from anywhere in the room. When a viewer begins watching TV, they push their button, changing their indicator light from red to green. When they finish watching, they push their button again and the indicator changes back to red.

Periodically, the lights flash to remind people to check to make sure that the information in the people meter is accurate. Information from the people meters is combined with set tuning information and relayed to Nielsen Media Research each night.

All the text in this post comes from the Nielsen Media Research website.

It’s posted here because I’ve got to replicate it in about seven hours in front of my professor at school. Now I can have a quick peek to the main points from the very long essay about viewer research, before I go to school. This is not intended to be advertisement for Nielsen Media Research, and I claim no rights at all. I just needed the words. :)

 
 

Take Women, Add Nike

11 May 2005

For the second time in a row Nike is one of the winners of the MTV Credits. This time with their commercial ‘Take Sport, Add Music’. This spot features a woman, a female dancer, with extreme power who takes the challenge of music. Dancing for a sport. For women. That’s what it’s all about. The commercial is part of the Nike Women Moves Campaign which has a European format too.

Michou Malenstein, the Dutch Country Marketing Manager for Nike (The Netherlands) says that dancing is a very pure form of expression, thanks to the high level individuality, creativity, attitude, innovation, movement and rhythm. He adds that dance is changing the standards of sports, because in dance, there are no rules.

Set up of the campaign :

In february, 200 of the best North-European dance instructors were gathered in Amsterdam to attend the Nike Moves Dance Class. This class was given by Laure (Paris, France) who’s introduced the Ragga Jam in Europe.

45 Dutch instructors were present too, and they’re now teaching throughout The Netherlands the Nike Moves Class they’ve attended. Nike has also decorated some gyms, using modern dancing equipment to attract more women and convince them to join the program.15 of the best Gyms in The Netherlands have equipment they’re sharing so consumers can test the products.

The support platform on internet is based around the nikewomen.com site and also features alls the product information plus the entire list where consumers can follow which classes with which instructors.

Women can also learn to dance through this website. Everything is explained and documented.

MTV America’s Jamie King had been chosen to play a keyrole in this campaign, because of his ‘energetic athmosphere’, his motion controls and the mix of various dancing styles. He’s also directed stars as Ricky Martin, Britney Spears & Shakira. He’s been working with Madonna for over eight years now, so he ‘knows’ dancing.

What explains the succes of these commercials?

Malenstein says that the commerials are part of the attempt to bring about the corporate mission. Nike wants to bring inspiration and innovation to every athlete in the world. That goes for the product and for every form of communication. Malenstein suspects the constant innovative spirit of Nike is the key to the success of the commercials too.

A good commercial that targets a young audience is one where the directors of the clip were able to see life through the eyes of the youngsters themselves. Malenstein says this happens already, but not enough. He says that except for the Nike commercials, the short MTV clips have a very good approach too.

Original Article (Dutch) on the MTV.nl site. Check the clip.
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Nikewomen.com/Moves (Bring it On ! )

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